Privacy Policy

1. Introduction

KirinReef ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

2. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Billing and shipping address
• Payment information (processed securely through Stripe)
• Account credentials (email and encrypted password)
• Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Manage your account and provide customer support
• Improve our website and product offerings
• Communicate with you about promotions and new products (with your consent)
• Prevent fraud and maintain security
• Comply with legal obligations

4. Payment Security

All payment transactions are processed through Stripe, a PCI-compliant payment processor. We do not store your full credit card information on our servers. Stripe handles all payment data securely in accordance with industry standards.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (Stripe) to complete transactions
• Email service providers to send order notifications
• Shipping carriers to deliver your orders
• Law enforcement when required by law

6. Cookies

Our website uses cookies and local storage to enhance your browsing experience. These are used to maintain your shopping cart, keep you logged in, and remember your preferences. We also use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymized usage data such as pages visited, time on site, and traffic sources. This data helps us improve our website and services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also disable cookies in your browser settings, though some features of our website may not function properly without them.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

9. Canadian Privacy Law

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We are committed to handling your personal information in accordance with Canadian privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

KirinReef
Email: kirinreef@gmail.com